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Referrals

A Trusted Partner in the Continuum of Recovery

Aeterna Health welcomes referrals from community partners seeking appropriate residential substance use disorder treatment for individuals they serve.

For Professional Referral Partners

A Trusted Partner in the Continuum of Recovery

Aeterna Health welcomes referrals from community partners seeking appropriate residential substance use disorder treatment for individuals they serve.

Referral sources we work with

  • Hospitals
  • Behavioral Health Providers
  • SUD Treatment Providers
  • Coordinated Care Organizations
  • County Behavioral Health Programs
  • Case Managers
  • Corrections / Justice-System Partners
  • Healthcare Providers
  • Community Organizations
01

Clear Communication

Referral partners receive straightforward updates about screening status and next steps.

02

Thoughtful Screening

Each referral is reviewed individually against the program's approved services and level of care.

03

Coordinated Transitions

Admission and discharge are planned with the referring partner to reduce gaps in care.

04

Continuity of Care

Treatment connects to continued care, recovery support and community resources.

How to Refer

Starting a referral

  1. 01

    Contact Admissions to open a referral and confirm current availability.

  2. 02

    Share the information needed for screening through a secure channel — not through this website.

  3. 03

    The referral is reviewed against the program's approved services and level of care.

  4. 04

    Admissions communicates status, next steps and, if accepted, coordinates the transition.

To open a referral, call Admissions at 503-734-0296. Please do not send protected health information through the website contact form.

Admissions

Taking the First Step

Asking for help can be difficult. Our goal is to make the admissions process understandable and respectful.

  1. 01

    Contact Us

    Call Aeterna Health or submit a confidential inquiry.

  2. 02

    Initial Screening

    Our team gathers information to better understand the individual's needs and circumstances.

  3. 03

    Clinical / Program Review

    The referral is reviewed to determine whether the individual's needs are consistent with Aeterna Health's approved services and level of care.

  4. 04

    Benefits & Funding Coordination

    When applicable, the team verifies benefits, authorization and other financial arrangements.

  5. 05

    Admission Planning

    If accepted, the team coordinates the admission date, medications, records, transportation arrangements when applicable and other transition needs.

  6. 06

    Begin Recovery

    The resident arrives, meets the team, becomes familiar with the environment and begins individualized assessment and treatment planning.

Your Next Chapter Can Begin Here.

Recovery does not require having every answer today. It begins with taking the next step.

Aeterna Health is not where life stops because of addiction. It is where life begins again.